Director of Operations
Gregg Hultquist joined Administrative Strategies in October of 2017 as the Director of Operations. Gregg started his Flood Insurance career nearly 30 years ago with a small division of CSC in Dallas, TX where he managed the transition of the company’s Write Your Own (WYO) servicing business from Lanham, MD to Dallas.
After several years in Dallas, Gregg returned with his family to Maryland and joined NCSI where he served multiple leadership roles in the flood operations space including call center management, underwriting, client services and overall program leadership on both the WYO and NFIP Direct business. With the acquisition of both NCSI and National Flood Services (NFS) by Fiserv and the combining of resources, Gregg had the opportunity to join the NFS leadership team in Kalispell, MT in 2005 where he served as SVP of Operations and most recently SVP of Customer Experience & Client Services. During his flood tenure, Gregg has also participated on several FEMA workgroups and participated in several underwriting panels during the National Flood Insurance Conference over the years.
A much younger Gregg attended Rochester Institute of Technology studying Microelectronic Engineering and worked with Texas Instruments before deciding that the engineering world was too boring. He made a switch to a more interactive retail management career with Tandy Corporation running a Radio Shack retail store in the Dallas area for several years before joining CSC and being inundated in flood.
Gregg and his wife Joanna have been married for 31 years and have been blessed with four children and 3 grandchildren (so far). The kids have all stayed pretty close to home, loving life in Northwest Montana and keeping grandma happy! During their downtime, Joanna and Gregg love to get out camping, cooking, hanging with the kids and serving at their church.